The beginning of a long friendship

Modern equipment and working experience with qualified staff allow us to fulfill any difficult order.

The process is designed in such a way that the entire service chain of car repair is closed in one person (at the service consultant of the service department). This prevents loss of information and time.

That is, the service consultant receives the order (takes the car from the customer for repair, diagnostic work or maintenance, hands it over to the contractor), adjusts the service chain, monitors the final result, and after all the work is completed, hands the car over to the customer.

The preparation of the initial documents, task (order) order and calculation of the cost of the work performed for the customer is carried out by the service manager, who, with his practical and accurate work, provides the service consultant with the additional time needed to communicate with the customer.

During the order fulfillment process, the service consultant contacts the customer and, if necessary, agrees with him on the additional work discovered during the repair process and which needs to be performed. Accordingly, the new terms and cost of order fulfillment are agreed and determined.

After all the repair work on the car is completed, the receiving master prepares recommendations for the customer about the technical condition of the car, if necessary) and this is reflected in writing in the assignment (naryad) order, which the customer confirms with his signature that he is familiar with it.

Thus, the client has the opportunity to get information about all the work situations carried out in our service center, to choose more profitable and suitable options for him.

Our advantages:

High reputation. We build long-term relationships based on trust with the client;

• Qualified staff capable of fulfilling any difficult order;
• Responsibility to the customer for the quality of the service with a guarantee of the provision of services and spare parts;
• We service all types (of all years) of cars;
• The range of functional capabilities of our car center includes areas such as sales of cars and spare parts, technical service, computer-cash center, DVD bar, cafe, free parking;
• Business with individuals and legal entities;
• We provide personal contact with the receptionist: the customer receives a business card with the personal phone number of the service advisor;
• The customer may be in the short-term repair area during the repair;
• Transparent and open benefits system that allows you to benefit from long-term cooperation;
• We have a new affordable warranty for new cars during service - 3 years or 100,000 km;
• Wireless WI-FI internet technology, a press, a cozy corner near the bar with a TV - all this is designed to make our customers feel comfortable while waiting for their order;
• The car center is located in a very convenient location - there is a roundabout, a gas station and a shopping center nearby;

All this means a quality repaired car. We have the attentive and polite attitude of the qualified staff. This is a guarantee of your and your loved ones' safety.

We provide a 1-year warranty on spare parts and repairs.

Address: Baku-Sumgait highway 6th km. For more information, phone – 012 349 01 00
Working schedule: Monday - Saturday 09:00 - 18:00

Professionalism and achievements of our colleagues.

Certificates obtained by our employees working at the Mazda service once again prove that your car is serviced by professionals. We present them to you:

Vafig Karimov (Electricity)

Certificates

SSM III and electrical systems Level1, (Osman Baku)

Gasimov Rashad (Locksmith)